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Technical Support & Product Issues

Get help with dashboard access, agent installations and updates, classification packages, and any technical product issues you’re experiencing

Current Client – Product Questions or Assistance

Connect with a Customer Success Manager regarding product features, functionalities, capabilities, subscription management, renewals, training, and onboarding assistance

Prospective Client – Pricing, Quote, or Product Inquiries

Speak directly with our Sales Team for information on our product capabilities, features, pricing details, custom quotes, and demo scheduling

Partner/MSP – Questions & Requests

Dedicated support for current and prospective partners and managed service providers (MSPs), including product assistance, training resources, and deal assistance

Billing & Receipt Inquiries

Assistance for existing customers with billing concerns, payment processing, and receipt documentation

Business Opportunities

Submit vendor applications and business development opportunities for companies interested in collaborating with Teramind

General Inquiries

Reach out for other inquiries, feedback, or requests that don’t fall within the specific categories above

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Work with an expert.

Talk with our experts about what you’d like to solve and let them show you how Teramind can help.

Explore on your own.

Watch the platform in action with a live demo, where you can get an admin’s view of real people taking real actions.

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Careers

Explore opportunities to join our growing team of experts.

About

Read more about Teramind’s history, purpose, and leadership.

Teramind Labs

Check out the latest innovations from Teramind’s AI research arm.

Teramind
Academy

Earn Certifications or just Explore at
Teramind Academy.

What our Customers Say

“Convenient and comprehensive cloud based PC monitoring software. It’s easy to install, access and monitor client PCs. This is a mature and feature-rich solution for on-premise and remote user monitoring.”

“The best way and tools to supervise and control employees’ access to data, and their actions, ability to monitor and supervise employee activity with minimal manpower resources. These tools allow me to detect waste of time by employees and wasting company resources.”

“Easy Implementation, Great UI, and amazing product. We leverage Teramind to manage high-risk situations to get in-depth visibility and alerting. It has far surpassed our expectations and has saved us significant data loss.”